Supporting Individuals
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Ref: M301997
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Supporting Individuals
Supporting Individuals
Learn how to assist those in crisis and access professional help.
Using a Mental Health Action Plan
A Mental Health Action Plan provides clear steps to support someone experiencing a mental health crisis or struggling with wellbeing. It ensures safety, empathy, and appropriate escalation.
- Assess: Identify signs of distress or crisis.
- Approach: Speak calmly and privately, showing empathy.
- Assist: Offer immediate support and listen without judgment.
- Act: Follow your organization’s mental health policy and escalate if needed.
Activity:
Write down three actions you would take if a colleague shows signs of severe stress or anxiety.
Accessing External Professional Help
Sometimes, professional intervention is necessary. Knowing where to turn ensures timely and effective support.
- Employee Assistance Programs (EAP): Confidential counseling and advice.
- GP or Mental Health Services: Encourage seeking medical advice for ongoing issues.
- Helplines: Share numbers for organizations like Samaritans or Mind.
Tip:
Always respect confidentiality and encourage professional help without forcing decisions.
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