We are a family run business and we strive to provide the best possible training. We are well aware of the importance of high quality first aid training and the benefits it can have on the people who are training and casualties.
These are just some of the testimonials we have received for our first aid, mental health, fire safety, and other courses.
“Chris was such a great trainer for our one-day course. Informative, attentive and friendly! Learned so much and helped improve my confidence with First Aid.”
“I highly recommend this course! The training was clear, engaging, and very well structured. The instructor was professional, knowledgeable, and explained everything in an easy-to-understand way. I now feel much more confident in dealing with real-life situations. Thank you for such a valuable and well-organised course!”
“I highly recommend the one-day First Aid at Work course that I attended at Caroline House, as part of a group from our school. The course itself was very well structured, very informative and a perfect combination of Powerpoint, video and the extremely useful practical sessions. Our instructor, Deborah, delivered the course in a friendly, well-paced, efficient and professional manner. She was particularly good at taking questions and explaining queries clearly and patiently, which was especially appreciated, as for most of our group English is a second language and it made the course even more enjoyable. Thank you Deborah! Jan Grzywinski”
“It was a wonderful course for learning first aid knowledge. The teacher's lively and engaging lessons made us learn in a fantastic atmosphere.”
“I attended the three‑day First Aid at Work course with Sarah and had a brilliant experience. Sarah was friendly and approachable from the moment I walked through the door, which set the tone for the whole course. It was incredibly informative with lots of content, yet it never felt overwhelming or rushed. Sarah clearly knows her subject inside out and always made time for questions. I really appreciated the mix of hands‑on practical tasks alongside the PowerPoint and video learning. The group size was ideal as well—big enough for discussion but small enough to feel supported. I’d highly recommend this course to anyone.”
“Absolutely fantastic 3 days with Sarah! From coming in the first day was made to feel welcome!! Nothing was to small or big when asking question had a great time on this course and feel very confident going out as a first aid trainer now thank you”
“The course was held at my workplace on a Saturday, it was interesting,informative and very educational - I now feel confident to handle first aid situations with competence and confidence- this was tested the very next day!! The course was led by a very efficient, personable instructor, she acknowledged all responses and explained everything thoroughly, her teaching dynamic was geared to us all and we all felt part of this learning structure, as adults with mixed ability and of differing ages she accommodated all our learning methods and often encouraged teamwork which brought the teams together. I personally felt very at ease and able to ask questions and the explanation being clear and concise was refreshing. She instructed with humour and example and made us all feel valid. Definitely a skilled educator. Thankyou very much Jo.”
“Highly recommended First Aid at Work Course. Well structured, informative and provides a good skill set to not only use in the work place, but day to day life. The course was structured well, moved at a nice pace and provided plenty of skills with real world applications and demonstrations. Sarah was extremely friendly and provided her own lived experiences which helped to visualise some of the skills and situations discussed. A credit to the team.”
“I had a great experience with the first aid training. Sarah was incredibly helpful and supportive throughout the course. She explained everything clearly and made sure everyone understood. I really appreciate how much she helped me—highly recommend,”
All trainees can leave feedback anonymously. We keep all paperwork and feedback for 5 years so we can verify all our feedback as and when required.
“Very impressed with the First Aid at Work course. A brilliant trainer with excellent knowledge.”
“I have loved every minute of the training. It has been invaluable.”
“A very well delivered course, very engaging and enjoyable. I would recommend.”
“I enjoyed the course and I feel like I have come away more confident and more knowledgeable.”
“The course was very good and Sarah the trainer has excellent knowledge.”
“A very good two days of training, easy to understand and easy going, was able to ask questions throughout all of which were answered.”
“The trainer was very knowledgeable and made the course content clear. ”
“The course was very interesting and delivered at the right pace. Ken was very knowledgeable and made the topics relatable and easy to understand. ”
“Absolutely amazing. Really enjoyed the two days. Thank you Ken. ”
“Had an amazing time and enjoyed the whole day. Sarah made me feel so welcome, she is an inspiration and well as her attitude towards first aid.”
“Thank you Ken, the course was great.”
“The trainer was very clear and made the experience highly immersive.”
“The trainer was very detailed and focused, he had a great deal of knowledge and answered all questions.”
“Sarah was knowledgeable and professional. Thank you for a beneficial day.”
“A good mix of different styles of teaching methods that helped the group.”
“The course met my expectations and I got everything I wanted from the day.”
“The trainer was very knowledgeable and answered any questions the group had.”
“The trainer was engaging and made the course enjoyable.”
“Course meets what is needed and provides you with the tools to carry out first aid.”
“The trainer was very thorough and engaging. I now have a clearer understanding on correct procedures.”
“Teaching style used anecdotes, real life scenarios and a good mix of practical and class based activities. An absolutely brilliant course, highly recommended.”
“The trainer was absolutely fantastic. I thought the course was outstanding from start to finish.”
“An excellent course and trainer.”
“The training course was well delivered.”
“Really clear training with in depth explanations relevant to work related incidents.”
“Great course, well presented and clear instructions and demonstrations.”
“Deborah was very clear with how she delivered the training.”
“A great course! Thanks.”
“Deborah was very friendly and knowledgeable with lots of experience.”
“The trainer was very calm, supportive and knowledgeable.”
“Trainer was easy to understand, engaging and plenty of practical scenarios.”
“An excellent delivered course, very interesting and informative.”
“I enjoyed the course. I thought it was very informative.”
“A great trainer, clear instructions and explanations.”
“The trainer had good knowledge and answered all questions.”
“The training course was fantastic and the trainer was clear and explained the content very well.”
“The trainer was nice and funny, the approach put people at ease and ready to learn.”
“A very informative and enjoyable way to learn, all questions answered and not made to feel stupid for asking.”
“No improvements needed. Jo presented the course really well. Thanks.”
“I enjoyed the teaching style while engaging.”
“Chris was such a great trainer for our one-day course. Informative, attentive and friendly! Learned so much and helped i…”
Adam Dixon“I highly recommend this course! The training was clear, engaging, and very well structured. The instructor was professio…”
Ewelina“I highly recommend the one-day First Aid at Work course that I attended at Caroline House, as part of a group from our s…”
Krysia Grzywinska“It was a wonderful course for learning first aid knowledge. The teacher's lively and engaging lessons made us learn in a…”
Sofia Lu“I attended the three‑day First Aid at Work course with Sarah and had a brilliant experience. Sarah was friendly and appr…”
Gwendolen D’Adamo“Absolutely fantastic 3 days with Sarah! From coming in the first day was made to feel welcome!! Nothing was to small or …”
Natalie Costello“The course was held at my workplace on a Saturday, it was interesting,informative and very educational - I now feel conf…”
dee godleman“Highly recommended First Aid at Work Course. Well structured, informative and provides a good skill set to not only use…”
Connor Tickle“I had a great experience with the first aid training. Sarah was incredibly helpful and supportive throughout the course.…”
M HassanHave you attended one of our courses either run directly by us or via one of the organisations we conduct the training for?
Please give us feedback so we know how we are doing... we want to know the areas where we could improve just as much as where we are meeting all your expectations so please say what you want.
Leave feedback here