Your privacy is very important to us.
The data controller is First Aid For All Limited, Company No. 06996015, registered office: Caroline House, 146-148 Audenshaw Road, Audenshaw, Manchester, M34 5HQ. Email: info@firstaidforall.uk
In order to conduct our business and to comply with our regulators requirements for their approved courses we may need to collect and store personal information including but not limited to: name, address, contact phone number, email address, company name, occupation, ethnic origin, and courses and dates attended with pass or fail information.
All information we collect is held in secure premises and/or in a secure database with access restricted to only the staff who need access to the information to be able to conduct their roles and fulfil the business objectives.
We process your personal data under the following lawful bases:
Contact information will be used to send out reminders for the dates qualifications expire. The information may also be used to provide you with information on related products and services that may be of interest. Individuals and organisations can opt out of these if required by replying to an email asking to be removed from future updates or by clicking on the unsubscribe link in an email.
All customers can inform us if they do not want to be contacted by direct postal mail, email, and/or phone and this is recorded along with their contact information. Customers can also ask us to change any part of, or remove all, their contact information from our database and we will comply within 48 hours.
From our web site, training courses, and marketing activity we also use opt in email marketing lists that fully comply with UK regulations on email marketing e.g. opt in and unsubscribe regulations.
First Aid For All will not give away or sell your contact details and we will only use them to provide you with the specific information that you have requested.
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
To exercise any of these rights, email info@firstaidforall.uk. We will respond within 30 days.
In the event of a data breach affecting your rights, we will notify you and the Information Commissioner's Office (ICO) within 72 hours as required by UK GDPR.
First Aid For All Limited does not store customer financial information e.g. credit card or bank account details.
Booking on behalf of someone else: you must check that all attendees you are booking for understand and agree to our privacy policy and terms and conditions.
If you have any questions regarding our privacy policy please contact us.
Privacy Statement: How we use Cookies
Cookies are very small text files that are stored on your computer when you visit some websites.
We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember where you are in the order process.
You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.
For full details, see our Cookie Policy.
The following is strictly necessary in the operation of our website.
This Website Will:
The following are not Strictly Necessary, but are required to provide you with the best user experience and also to tell us which pages you find most interesting (anonymously).
Functional Cookies
This Website Will:
Targeting Cookies
This Website Will:
This website will not
If you are not satisfied with our handling of your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO): ico.org.uk
Email and all files transmitted with them are intended only for the use of the individual or entity to which the email is addressed and they are the property of First Aid For All Limited (FAFA), a company registered in England and Wales with number 06996015. Registered office: Caroline House, 146-148 Audenshaw Road, Audenshaw, Manchester, M34 5HQ. If you are not an intended recipient of an email, you must not copy, distribute or store the information in any format, please notify the sender and destroy all copies of the transmittal. E-mail transmission cannot be guaranteed to be secure or error-free. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. Views expressed in emails do not necessarily reflect those of FAFA, its subsidiaries or affiliates. The email and all transmitted files are for information only and should not be taken as advice or recommendations for compliance with any legal responsibilities. We take reasonable precautions to ensure our emails are virus free. However, we cannot accept responsibility for any virus transmitted by us and we recommend that you subject any incoming email to your own virus checking procedures before use.